KYC stands for Know Your Customer. It is the process that takes place to verify the identity of a client and to assess potential risks of illegal intentions for the business relationship. Fulfilling the KYC identification requirement is mandatory under a set of legislation, including Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Act. 

The function of withdrawal, deposit and trading will not be available until the ID verification process is completed. String Funding manages KYC services via professional KYC companies to have an efficient and timely response being sent back to customers. Please follow the steps below.

1. Accepted Identification Documents

Australian Citizens and Residents:

  • Passport

  • Driver’s License

International/ Non-Australian Citizens:

  • Passport

  • Proof of Address (Any proof of address documents that is in a different language other than English requires certified translation into English.)


2. Proof of address documents must be: (issued within the last three(3) months)

  • Including visible details such as your name, residential address, date of issue and document issuer;

  • Officially issued (e.g. physically mailed, electronic statements);

  • In full page; 

  • Clear

Acceptable proof of address documents:

  • Utility bill (e.g electricity, water, gas, internet, tv)

  • Financial institution statement (e.g bank account, loan, credit card)
  • Council rates
  • Property insurance letter

Unacceptable proof of address documents:

  • PO Box as postal address

  • Residential address and postal address are not the same

  • Owned by company (applicable for individual applicants only)

  • Unofficial documents (e.g. email alerts, online account details)

  • Mobile phone bills


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